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Lucky Ones Casino Loyalty Program: Rewards from Bronze to Diamond
The Lucky Ones Casino loyalty program has eight levels, starting with Bronze and reaching Diamond. As your tier rises, you can unlock larger bonuses, higher withdrawal limits, cashback, extra support and other member benefits.
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Eight loyalty tiers, from Bronze to Diamond
The programme is built around eight loyalty levels: Bronze, Silver, Gold, Platinum, Jade, Sapphire, Ruby and Diamond. Each level adds to the benefits from the tier before it, so the rewards become broader as you move up.
In this review
Lucky Ones Casino does not publish a simple dollar-to-point conversion in the available programme details, so the important milestones are the stated point thresholds. Bronze begins at 401 points, while Diamond requires 18,000,000 points. That is a wide range, with six intermediate levels between the starting tier and the top level.
| Tier | Points threshold | Benefits highlighted |
|---|---|---|
| Bronze | 401+ points | Level-up bonus, 100% up to A$1,000 at the start of every month, higher withdrawals |
| Silver | 4,500+ points | Bronze benefits, birthday bonus, monthly reload bonus, higher withdrawals |
| Gold | 30,000+ points | Silver benefits, improved level-up bonus, higher withdrawals |
| Platinum | 120,000+ points | Improved level-up bonus, higher withdrawals, increased bet limits, early previews, VIP tournaments, anniversary reward, priority support |
| Jade | 600,000+ points | Platinum benefits, low-wager bonuses, weekly cashback |
| Sapphire | 1,600,000+ points | Jade benefits, increased bet limits, VIP events, priority chat, assigned account manager |
| Ruby | 8,000,000+ points | Sapphire benefits, branded Gold Bar, improved level-up bonus, higher withdrawals, exclusive gifts |
| Diamond | 18,000,000+ points | Ruby benefits, A$100,000 in cash, VIP support team |
The tier benefits build upwards
Moving into a new level does not replace the earlier rewards. The higher tiers include the benefits attached to the lower tiers, then add further features of their own.
What each level can add to your account
Bronze is the entry point to the tiered rewards. Once you reach 401 points, the programme includes a level-up bonus, a 100% bonus of up to A$1,000 at the start of every month, and higher withdrawal limits. Silver adds a birthday bonus and a monthly reload bonus, alongside the Bronze benefits.
Gold keeps the Silver rewards and improves the level-up bonus. Platinum is where the service-based benefits become more noticeable: you can receive higher withdrawal limits, increased bet limits, early previews of new games, access to VIP tournaments, an anniversary reward and priority support.
Jade adds low-wager bonuses and weekly cashback. The cashback benefit is available from Jade loyalty tier and above, while the casino also offers 20% cashback for play on Rooftop Roulette. These are separate benefits, so the Rooftop Roulette offer should be considered on its own terms.
Sapphire adds increased bet limits, VIP events, priority chat and an assigned account manager. Ruby builds on that with a branded Gold Bar, improved level-up bonuses, higher withdrawals and exclusive gifts. Diamond is the final tier and adds A$100,000 in cash plus a dedicated VIP support team.
- Bronze: monthly bonus and higher withdrawals
- Silver: birthday and monthly reload rewards
- Gold: improved level-up bonus
- Platinum: priority support, tournaments and increased bet limits
- Jade: low-wager bonuses and weekly cashback
- Sapphire: priority chat and an assigned account manager
- Ruby: exclusive gifts and a branded Gold Bar
- Diamond: A$100,000 in cash and a VIP support team
The programme is designed for regular play, but the rewards still have their own terms. A bonus connected to a loyalty tier may carry wagering rules, and higher withdrawal limits form part of the tier benefits rather than replacing the casino’s general account and payment requirements.
Diamond Club games double your loyalty points
Diamond Club games have a specific loyalty advantage: they earn double the points awarded by regular games. This makes them a distinct part of the programme for players focused on progressing through the tiers.
Diamond Club play also connects with Diamond Drops, which gives Diamond Club players the chance to receive random cash prizes of up to A$1,000 daily. The casino also runs the Wheel of Luck on its Diamond Club Blackjack table. When the dealer hits blackjack, the wheel spins for a random prize of up to A$100, and cash prizes from that promotion carry 5x wagering.
Choose games with the reward in mind
If reaching a higher loyalty tier is your main aim, Diamond Club games award double loyalty points compared with standard games. If you take a promotional cash prize, check its wagering rule before treating the balance as withdrawable.
The wider game library includes more than 6,000 titles, with over 5,000 pokies, 140+ live dealer games, 1,250+ jackpot games, 100+ table games and 300+ instant-win titles. The loyalty programme applies across a broad casino selection, while Diamond Club games have the stated double-points feature.
How to make practical use of the loyalty programme
A sensible way to use the programme is to keep track of three things: your current tier, the next threshold and the terms attached to any reward. The balance may include promotional funds, so it helps to separate ordinary play from bonus play when checking what you can withdraw.
- Register one account
Players must be 18 or older, and one person may hold only one account. Registration starts with the sign-up form, followed by an email verification link.
- Check your loyalty position
Use your account information to follow your current tier and the next points threshold. The published milestones run from 401+ points for Bronze to 18,000,000 points for Diamond.
- Compare the benefit with its terms
Before claiming a tier bonus, reload reward or promotional cash prize, check the wagering requirement, expiry period and any maximums attached to that specific offer.
- Use the right support channel
Live chat is available 24/7 for registered accounts, with email support also available. Priority support, priority chat and an assigned account manager become part of selected higher-tier benefits.
- Keep account protection active
Two-factor authentication is available as an optional extra layer of account security. Deposit limits, playing limits, time-outs and self-exclusion can also be arranged by contacting support.
The programme works on mobile browsers as well as desktop. Lucky Ones Casino Online can be used on a mobile phone for games, bonuses, deposits, withdrawals, tournaments and challenges, so you do not need to change device to keep an eye on your loyalty activity. A dedicated Mobile App is not required for the browser-based mobile experience.
| Check | Why it matters |
|---|---|
| Current tier | Shows which benefits are available now |
| Next threshold | Shows the points milestone for the next level |
| Bonus conditions | Explains wagering, expiry and payout rules |
| Withdrawal position | Higher-tier withdrawal benefits may apply, while payment rules still matter |
| Responsible gambling settings | Helps keep deposits, play time and account use within your chosen limits |
Rewards, withdrawals and responsible play
Higher loyalty tiers can include higher withdrawal limits, but standard account requirements still apply. For AUD, the general withdrawal limits are A$6,000 per day, A$12,000 per week and A$42,000 per month. The minimum withdrawal is A$30 for fiat and most crypto methods, while bank or wire transfers have a A$300 minimum.
Lucky Ones processes withdrawal requests instantly when submitted. Bank transfers and wire transfers take 2-5 business days to process, while crypto withdrawals are processed instantly and can take 0-48 hours to arrive. A daily net win limit of A$50,000 also applies.
Account verification is required to play, claim bonuses and contact support. The checks require identification, payment-system documents and a utility bill. Once your account is verified, keep your personal details and payment information current so account services run smoothly.
Treat loyalty rewards as entertainment
Loyalty points and tier benefits do not remove the financial risk of gambling. Set a deposit or playing limit before you start, use a time-out if you need a break, and contact support if you want self-exclusion.
The operator is Dama N.V., and Lucky Ones Casino was established in 2024. The casino holds a Curacao Gaming Control Board licence under reference OGL/2023/174/0082. Games and RNGs are certified by iTech Labs, while SSL encryption and optional two-factor authentication help protect player accounts.
Ready to check your loyalty rewards?
Create an account, verify your email and review the tier benefits before choosing how you want to play. Keep your budget and the conditions of each reward in view.
Loyalty Program: your questions
How many tiers does the Lucky Ones loyalty programme have?
There are eight tiers: Bronze, Silver, Gold, Platinum, Jade, Sapphire, Ruby and Diamond.
What is the first Lucky Ones loyalty tier?
Bronze is the first tier, with a threshold of 401+ points. Its benefits include a level-up bonus, a 100% bonus up to A$1,000 at the start of every month and higher withdrawals.
What points threshold is needed for Diamond?
Diamond starts at 18,000,000 points. Diamond benefits include A$100,000 in cash, a dedicated VIP support team and the rewards from the lower tiers.
Which loyalty tier includes weekly cashback?
Weekly cashback is available from Jade loyalty tier and above. Jade also includes low-wager bonuses and the benefits attached to the earlier tiers.
Do Diamond Club games award extra loyalty points?
Yes. Diamond Club games award double loyalty points compared with regular games.
What prizes are connected with Diamond Club games?
Diamond Club players can receive random Diamond Drops cash prizes of up to A$1,000 daily. The Wheel of Luck promotion on the Diamond Club Blackjack table can award a random prize of up to A$100, with cash prizes subject to 5x wagering.
Can higher loyalty tiers include larger withdrawal limits?
Yes. Higher withdrawals are included at several loyalty levels, beginning with Bronze and continuing through the upper tiers. AUD account limits include A$6,000 per day, A$12,000 per week and A$42,000 per month.
Can I use the loyalty programme on my phone?
Yes. The casino works through a mobile browser, with games, bonuses, deposits, withdrawals, tournaments and challenges available on mobile.
How can I set responsible gambling limits?
Deposit limits, playing limits, time-outs and self-exclusion are available by contacting support. Live chat is open 24/7 for registered accounts.
